Help Center
Learn how to use CyberGuard to report and track cybercrime incidents
Getting Started
Create Your Account
Sign up using your email address or Google account. A verified account helps us better assist you and track your reports.
Pro Tips:
- Use a strong password
- Verify your email address
- Keep your login credentials secure
Navigating the Dashboard
Use the sidebar menu to access different sections of the platform. The main navigation includes Home, Dashboard, Report Crimes, My Reports, Messages, and Resources.
Pro Tips:
- Click menu items to expand sub-sections
- Use the mobile menu toggle on smaller screens
Reporting a Cybercrime
Select Crime Type
Choose from various cybercrime categories including Momo Fraud, WhatsApp Hacks, Social Account Hacks, Sextortion/Blackmail, and more.
Pro Tips:
- Be specific about the incident type
- Select the most relevant category
Submit Your Report
Provide detailed information about the incident. Include relevant screenshots, messages, or any evidence that might help investigate the case.
Pro Tips:
- Be thorough in your description
- Include all relevant dates and times
- Attach supporting documents
Track Your Case
Monitor your report status through the My Reports section. You'll receive updates and can communicate with investigators through the Messages feature.
Pro Tips:
- Keep your case number handy
- Check regularly for updates
- Respond promptly to inquiries
Need Additional Help?
Our support team is available 24/7 to assist you with any questions or concerns.